Below are some FAQs about The Forum. For anything else please contact one of your librarians based at the Info Point:
Southend Campus Librarian
01702 32 8484
Senior Library Assistant
01702 32 8484
Video Tour of the Forum
A: All students and staff are automatically registered with the Library. To borrow anything, you need your University registration card, which is also your Library card. The barcode on the back is the library barcode for The Forum. Before you can borrow with that barcode you will need to request a pin number for your card. You can do this at one of the service desks on the ground and first floors.
When you have your PIN number you can borrow books using the self-issue machines in the library. If you need any help with them ask a member of staff on one of the service desks and they'll happily help you
A: You can borrow 26 books at any one time: 12 University books plus 14 public library books.
A: There are two loan periods for University books: Short Loan is for 7 days and normal loan is for 4 weeks.
A: If you choose to print a receipt when you borrow a book at the self-service machine it details the date it is due back. Alternatively, you can view your library record online. Click on My account, and then enter your library barcode (on the back of your student card) and PIN number to see which books you have out on loan and when they are due back.
A: Books can be renewed online through the My account option, at the self-service machines on the Ground and First Floors, or over the phone (01702 534 111). Books cannot be renewed if they have been reserved by another user.
A: There is a 20p per day fine per book that is overdue. When you owe £6, you will not be able to borrow any more books until the fine has been reduced. Fines can be paid at The Forum welcome desk or through the self issue machines around the library.
A: If the book you require is already on loan, click the Reserve link in the book record of The Forum's library catalogue (Iguana). When the book becomes available you will be contacted. The most convenient way to be contacted is by text message, so if you want to reserve books, please give your mobile phone number to a librarian on a service desk in The Forum.
When you request an item, you can stipulate that it is delivered to any public library in Essex
A: You can request books to be delivered to The Forum from the Albert Sloman Library in Colchester by filling in this form in full (remember that your library card number is the number on the back of your student card).
Please don't request holds of Albert Sloman Library books by clicking the "on loan? recall it" links within the Albert Sloman Library catalogue, as this will simply mean that the book you have requested is put to one side in Colchester.
A: Click here to suggest a new book. Alternatively there are new book suggestion forms at the Info Point in the Learning Hub.
A: Click here to see a list of the most recent Business School books added to the collection at The Forum.
Click here to see a list of the most recent East 15 books added to the collection at The Forum.
Click here to see a list of the most recent Health and Social Care books added to the collection at The Forum.
Click here to see a list of the most recent Psychoanalytic Sudies books added to the collection at The Forum.
A: Access to some of The University's electronic resources is available to external readers within the library premises. To apply for this kind of 'walk-in' access, please contact Greg Bennett, the Southend Campus Librarian. Once a convenient time has been arranged for your visit, you will be asked to complete a 'Visitors E-Resource Access Form' and you will have to bring with you two forms of proof of identity - one must include a photo (e.g. drivers licence or passport) and the other must have proof of current postal address (e.g. utilities bill).
Our e-resources are strictly licensed and not all of them allow walk-in use, therefore the range of e-resources available is limited to this list of resources.
The e-resources can only be used for educational purposes i.e. teaching and learning etc., and cannot be used for any commercial use. [more information]