Library Quick links
The ILL department is located on the first floor of the library next to the Student Collection. Tel. Ext: 3186 E-mail: illlib
When to apply
If you consider an item to be of potential importance to your research, teaching or course, and it is not held by the Albert Sloman Library, you are welcome to use the Library’s inter-library loan service, located on the first floor of the library by the Student collection.
Please be selective in what you request as it is expensive for us to obtain items. Excluding staff costs, the Library has to pay a minimum of £7 per inter-library loan requested. Certain requests are even more expensive with items obtained from abroad costing £15 to £35. The Library does not charge students for making inter-library loan requests, although there is a charge of £4.50 for renewals. Academic departments are charged £3 per request made by members of staff.
It is important to allow sufficient time when requesting inter-library loans as it can take several weeks or longer in a few instances to obtain items. All inter-library loan requests are processed promptly and many come within two weeks. Please note that we are currently experiencing delays in supplying some ILL requests due to asbestos removal at the British Library. More details are available here.
Check our library catalogue first of all. We can not apply for items held by the Library, but those which are officially missing or have had pages torn out can be requested. Where this is the case, please specify this on your request.
Fill in one interlibrary loan request form for each item required (e.g., a journal article, a volume of a book). For items that are to be borrowed, such as books, dissertations and whole journal issues, please use the blue cards or the appropriate online form (staff and postgraduates only). For items such as journal articles, conference papers and chapters from books, please use the yellow cards or the appropriate online form (staff and postgraduates only). These materials will usually arrive as electronic copies which you will be able to print out and keep. On some occasions it may not be possible to supply a particular article electronically. In these cases, a photocopy will be supplied instead. Please ask if you require any assistance filling in the cards.
Many UK Higher Education Theses are now available from the British Library's EThOS website at http://ethos.bl.uk/ . If you wish to consult a UK thesis, you can search the EThOS database to see whether it is available for download. If it is not immediately available, you may be able to request that it is digitised at no cost to you. However, for some theses there may be a cost (£40) involved in the digitisation of the thesis. If you wish to pay this yourself then you can go ahead and ask for the thesis to be digitised. It will then be freely available for other researchers to download from EThOS. Alternatively you can contact the Inter-library loans department who will get in touch with the institution directly to see whether they will loan the thesis or not. You can search the EThOS database without registering, but if you want to download a thesis or request that it is digitised, you will need to register. Various other options for delivery of the theses are available at a cost to the researcher and are displayed below the record for each thesis when you login. For non-UK theses and UK theses that do not appear on the EThOS database, please complete an inter-library loan request as usual.
When submitting interlibrary loan requests by card, undergraduates should get each request authorised by their academic supervisor in the form of a signature on each card. If the supervisor is unavailable, then a signature from another member of academic staff in the relevant department is acceptable. Postgraduates submitting requests on cards or via the online forms should include their supervisor's name but do not need them to be counter signed by the supervisor.
Please give as much information as you can the request will not be submitted if you do not provide enough information. BOLD=ESSENTIAL
Books - Author/Editor, Title, publisher, date and place of publication, volume number if multi-volume work, series title, International Standard Book Number (ISBN)
Journal Articles - Journal title, article author, title, date, volume/part number, publisher, pages of article, where journal published, International Standard Serial Number (ISSN)
Conference Paper - Title of conference proceedings, organiser/sponsor, date held, venue, publisher, date published, volume number, author(s) and title of paper required, pages of paper, ISBN/ISSN
Thesis/dissertation - Author, title, awarding institution, level of thesis, date, Dissertation Abstracts UMI order number.
For items such as journal articles, conference papers and chapters from books, if you wish to receive a photocopy rather than an electronic copy, please include an address in the Photocopies to be sent to box and add "NOT electronic delivery".
Requests for articles and papers are usually supplied electronically in the form of an email containing a link to an electronic copy of the article as a PDF file. To access the article, the FileOpen plug-in, plus Adobe Reader software (version 4 upwards) must be installed on the relevant computer. Each article may only be accessed and printed once, and this must be done within 14 days of the receipt of the email containing the link to the article. On some occasions it may not be possible to supply a particular article electronically. In these cases, a photocopy will be supplied instead.
If you have specified that you wish to receive a photocopy rather than an electronic copy, it will be posted to you at the address included on your request. We are happy to consider sending articles by mail to home addresses, if the requestor lives some distance from campus.
For loan items, we will let you know by email when your item arrives. These are borrowed from and returned to the main Circulation desk on the ground floor of the Library. Please bring your library/registration card, as this is necessary to borrow interlibrary loans.
You can also view the progress of your interlibrary loan request on the library catalogue under My Library record. Delays can occur for a variety of reasons, but you will be notified if there is a problem.
How do I make a request for electronically delivered articles?
You need to fill in the Inter-Library Loan request forms as normal (see above) and unless you state otherwise, we will ask for the articles to be delivered electronically.
How long do electronic articles take to arrive?
Generally, it is within 2 or 3 days of when we request them. However, as the British Library are currently the only library who provide this service, if they do not hold the item you are looking for, we will have to go elsewhere. Other libraries will only be able to supply us with paper copies. This could therefore take some time so we ask that you still allow 1-2 weeks for your ILL articles to arrive.
What software do I need to be able to read electronic articles?
You will need the FileOpen plug-in, plus Adobe Reader software (version 4 upwards) installed on your PC to be able to access your document. The FileOpen plug-in is available on all of the PCs in the Library, to install the FileOpen plug-in on your own PC, please visit the FileOpen website. Further information is available from the British Library website.
How will my article arrive?
The British Library will send an e-mail to us with a link to the article you want. We will then forward the e-mail onto your University of Essex e-mail address.
I’ve received the e-mail but I cannot open the link – what could be the problem?
There are several reasons why you may not be able to
open the link but these are the most common:
If you have checked for all of the above problems, please contact ILL or the British Library – they may be able to send the link again or suggest what else could be wrong.
A minority of the items for borrowing that we receive are only for use within the Albert Sloman Library and must not be taken out of the building under any circumstances. Please respect the lending conditions set by the library that sent us the book, including signing the copyright declaration form within theses and dissertations.
A fine of £4.50 will be charged on books that are
returned more than 4 days late.
If the item borrowed is returned extremely late, damaged or is lost, then we are obliged to pass on any costs set by the lending library as soon as we receive an invoice from them. In the case of the British Library from where we receive a majority of our interlibrary loans, there is a minimum replacement charge of £100 to which we add an administrative charge of at least £6.