This year, we’ve launched a user experience project. The project has been set up to discover more about how and why you use the Library and the services we offer. This project currently has two aspects: user-led/touchstone tours, and observational studies.
We are recruiting participants for our user-led/touchstone tours, to help us find out what you as a library user find important about your library. As a participant in our touchstone tours, you’ll be invited to take a member of library staff on a guided tour of the Albert Sloman Library or The Forum, pointing out everything you think is most important. There will be no right or wrong answers, as we’re just interested to see what you think other students need to know. We’ll be asking for 30 minutes to an hour of your time on a day that suits you. You’ll be met by a member of library staff on the ground floor, and the tour will be audio recorded and saved as the data for our study. After the tour, you will receive a £10 Amazon voucher as a thank-you for your time and participation.
Interested? Email libline to let us know, and a member of our team will get back to you. Alternatively, just turn up at the Library on a Wednesday afternoon and ask for our Library User Experience Frontrunner, Lou.
We are also recruiting Postgraduate and Undergraduate students to complete a short exercise searching on the library catalogue. After the exercise you will receive a £10 Amazon voucher to thank you for your participation. If you are interested, please contact firstname.lastname@example.org to organise a time that is convenient for you.
We’re not recruiting participants for these studies, but during the year Library staff will be gathering observations of student activity at the Albert Sloman Library. These observations will help us with future plans for the library, as we establish a picture of how the different spaces are used.
If you want to find out more about any of our user experience projects, get in touch by emailing libline, or via Facebook, Twitter, or Instagram @UniEssexLibrary. Alternatively, come and speak to one of us at the Helpdesk or at the InfoPoint in the Learning Hub in The Forum.