This year, we’ve launched a user experience project. The project has been set up to discover more about how and why you use the Library and the services we offer. This project currently has two aspects: user-led/touchstone tours, and observational studies.
We are recruiting participants for our user-led/touchstone tours, to help us find out what you as a library user find important about your library. As a participant in our touchstone tours, you’ll be invited to take a member of library staff on a guided tour of the Albert Sloman Library or The Forum, pointing out everything you think is most important. There will be no right or wrong answers, as we’re just interested to see what you think other students need to know. We’ll be asking for 30 minutes to an hour of your time on a day that suits you. You’ll be met by a member of library staff on the ground floor, and the tour will be audio recorded and saved as the data for our study. After the tour, you will receive a £10 Amazon voucher as a thank-you for your time and participation.
Interested? Email libline to let us know, and a member of our team will get back to you.
We will also shortly be recruiting participants to take part in usability testing of the Library website ahead of a redesign this year. Please contact us if you would be happy to take part. We will be offering an incentive to participants (TBC). Email libline if you would like to be involved.
We’re not recruiting participants for these studies, but during the exam period some Library staff will be gathering observations of student activity at the Albert Sloman Library. These observations will help us with future plans for the library, as we establish a picture of how the different spaces are used.
If you want to find out more about any of our user experience projects, get in touch by emailing libline, or via Facebook, Twitter, or Instagram @UniEssexLibrary. Alternatively, come and speak to one of us at the Helpdesk or at the InfoPoint in the Learning Hub in The Forum.