Hotel Management

Sandy Macmillen

Sandy Macmillen email address Telephone number3174

Economics, Government, Hotel Management, Sociology & Criminology.

Search Tools, Databases and E-Resources

Databases and E-Resources: Hotel Management

Databases and E-Resources: Newspaper articles

Using the Library

Books on hotel management & hospitality can be found at classmark TX and are located in the Student Collection on floor 1
(7 day loan) and on floor 2 (12 week loan).

Food and nutrition. Cooking TX 341-840
Hotel management. Hospitality. Catering TX 901-953
General works TX 911
Cost control TX 911.3.C65
Customer service TX 911.3.C8
Financial aspects TX 911.3.F5
Management TX 911.3.M27
Marketing TX 911.3.M3
Personnel management TX 911.3.P4
Purchasing TX 911.3.P8
Research methods TX 911.5
Kitchens. Food service. Restaurants. Bars. TX 921-953

Books on events management can be found at classmark GT 3405, and are located in the Student Collection on floor 1
(7 day loan) and on floor 3 (12 week loan).

Events management GT 3405
Sponsorship HD 59.35
Project management HD 69.P75

Other sections of interest

Student Collection floor 1, and floors 3 (classmarks G-HG), 4 (K) & 5 (L & N)

Tourism G 155-157
Food and drink customs GT 2850-2920
Leisure & recreation GV 1-99
Social research methods H 61.2 - H 62
Business & management research methods HD 20
Business economics HD 30.22
Management textbooks HD 31
Performance measurement HD 58.9
Benchmarking. Quality control HD 62.1
Entrepreneurship & small business management HD 62.5-62.7
Catering - economic aspects HD 9999.C35
Tourism - economic aspects HD 9999.T65
Marketing. Branding. Consumer behaviour HF 5415
Customer service  HF 5415.5
Accounting HF 5635-5636 & HF 5686.H75
Business finance HG 4026-4027
Food law (UK) KD 3450-3455
Food law (EU) KJA 620.F6
Study skills LB 2369-2395
Hotel design. Architecture NA 7800

You may also find useful the subject guides and leaflets (at the Help Desk on the ground floor) for Business & Management and for Accounting & Company Information

Websites and Portals

Education & Training

American Hotel & Lodging Association Educational Institute

Delivers hospitality education, training and professional certification worldwide. Produces a variety of useful publications, with those held by the Albert Sloman Library  listed in the library catalogue

Confederation of Tourism and Hospitality (CTH)

The UK's leading professional awarding body for qualifications in the sector

Council for Hospitality Management Education (CHME)

Non-profit making organisation representing UK universities and colleges offering higher education programmes in the fields of hospitality studies and related fields. Useful links to other organisations & resources

Council on Hotel, Restaurant & Institutional Education (CHRIE)

Network linking education & training providers in the tourism & hospitality sectors. EuroCHRIE is its European arm

People 1st

Industry focused body offering skills & training in the hospitality, travel & tourism sectors. Produces useful reports on employment & training trends in the industry

Professional Association for Catering Education (PACE)

The representative body for the hospitality and catering education and training sector in England


Access All Areas

Listing of events and news relating to the events industry from Mash Media, leading UK publisher of practitioner magazines in this field. Register for free email delivery of magazine (applies to all publications from Mash Media listed below)

Association of Event Organisers (AEO)

The voice of the event organising community

CES (Corporate Event Services)

Free database of event industry contacts (suppliers, governing bodies, agencies, venues, entertainers, etc.)

Conference & Incentive Travel

Published by Haymarket for the Meetings, Incentives, Conferences & Exhibitions (MICE) industry. Sign up to a free daily bulletin, and access the annual state of the industry report

Conference & Meetings World

Website and magazine (archive back to 2010) for those in the industry, published by Mash Media Magazines

Conference News

Website and magazine published by Mash Media

Engage Magazine

Website and magazine published by Mash Media, offering news & case studies of companies, agencies & brands using live events & experiential marketing

Event magazine

Published by Haymarket, website is a useful source of information (sign up for free email bulletins). Access via the Library to the magazine archive

Exhibition News

Website and magazine published by Mash Media

International Live Events Association (ILEA)

US-based organisation, but seeking to connect events professionals globally

Meetings & Incentive Travel (M&IT)

Popular free magazine from

Portal for the meetings industry to events, venues, jobs, publications

Prestige Venues & Events (Sodexo)

Free database of event venues


Free database of event venues



Major accounting & consulting organisation which provides some reports on the economic and business side of the sector

FAME (Library Database)

Detailed financial information on UK & Irish public and private companies.

FT.Com Travel & Leisure (Library Database)

Useful source of current, authoritative news on industry & company finance. Make sure you register for a personal account, so you can access full content on and off campus

NEXIS (Library Database)

Large newspaper database with very good coverage of business news across all sectors

PI Navigator (Library Database)

Useful source for annual reports of companies in the sector. Global coverage

PwC Hospitality & Leisure

Major accounting & consulting organisation which provides useful publications & data on the economic and business side of the sector around the world. Registration required to access the full text of some reports.


Academy of Food and Wine Service (AFWS)

The professional body for front of house service

Alcohol Licensing

Home Office guide to the regulations & procedures in the UK

Association of Licensed Multiple Retailers (ALMR)

Assists smaller independent companies that own and operate pubs, bars and restaurants in UK

British Institute of Innkeeping (BII)

The professional body for the licensed retail sector

Control of Substances Hazardous to Health (COSHH)

UK guidelines relating to catering from the Health & Safety Executive

Culinary Institute of America historical menus

A growing collection of digitised vintage menus

Food & Drink Federation

UK organisation representing manufacturers

Food Standards Agency

Official UK government website for food hygiene & safety. See also its European and US counterparts - the European Food Safety Authority and

Hotel management. Hospitality (general)


Website offering news about, and jobs in, the hotel, restaurant, pub and outside catering sectors in the UK

Bournemouth University Department of Tourism and Hospitality

Major academic centre for the study of tourism & hospitality sectors. Many publications available through the institutional eprints repository BURO

British Hospitality Association (BHA)

Industry body representing the interests of hotels, restaurants & food service providers. Some useful free publications

The Caterer

The website offers some news & other content free of charge. Print copies of the magazine in the library at TX 901.C2

Useful website with a global outlook, primarily offering industry news through its publication ehotelier news

Hotel News Resource

Large commercial US-based site that nevertheless offers a lot in the way of free news, trends & research aggregated from many sources around the world for the hotel, hospitality & travel sectors.

Specialises in news & trends pertinent to the design & management of top end hotels, especially in Europe. Register for access to its magazine - Hotel management international and reports (white papers)

Institute of Hospitality

UK's professional body for managers in the hospitality, leisure & tourism industries. Edge Hotel School students have access to the e-Resources Collection of electronic books, plus journal articles from EBSCO's Hospitality & Tourism Complete database. Use your Institute of Hospitality login details (not your University of Essex login/password) to gain access to these resources.

Intute Hospitality & Catering

Portal to useful websites and resources (note: no longer updated)

International Tourism Partnership

Leading hotel chains efforts to incorporate social & environmental responsibility

International Hospitality Research Centre

Based in Switzerland

Manchester Metropolitan University Centre for Hospitality & Employment Research (CHER)

Undertakes research in the hospitality & tourism sectors


Official government website offering full text of relevant legislation. Parliamentary papers can also be found on the databases:

House of Commons Parliamentary Papers (1688-2003/04)

Public Information Online (2006/07-)


The following are useful sources of consumer & market information:

Consumer Data Research Centre - ESRC funded project involving several universities. Many data sets freely available for use by the academic community (registration required, and access to some data is restricted)

Key Note (Library database) - access to Travel & Leisure sector (including Hotels report for the UK)

Mintel (Library database) - access to selected streams, including: UK Food Service, UK Leisure, UK Lifestyles, UK Travel, Mintel Trends & Mintel Market Sizes

Passport (Library database) - reports, analysis & data on consumers & consumer industries around the world from Euromonitor

Personnel. Human Resources

Chartered Institute of Personnel & Development (CIPD)

The professional organisation for those working in the HR sector

HR Magazine

Useful source of HR news. Some sections are subscription only

Personnel Today

Respected magazine & website offering current HR news. Some sections are subscription only.

Study Skills

Study skills books are shelved at LB 2369 - LB 2395 in the Student Collection (floor 1) and on floor 5

Cite them Right

Easy to use online referencing tool, widely used across the University of Essex

Palgrave Study Skills

Useful resources from the publisher Palgrave

Student Support Materials

Developed for UK students by LMD consultancy


Study Tourism Abroad

Details of courses worldwide in tourism and hospitality


Official website of the UK tourist industry. Offers some useful data on tourism

World Tourism Organization (UNWTO)

Branch of the UN concerned with collecting & disseminating tourism statistics, some of which are available online. Compendium of tourism statistics at G 155.A1 (floor 3) offers international comparative data and includes hotel statistics.


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